Q: Which products do you sell? 
A: We are one of the few distributors who have a direct relationship with Lipman, Verifone, Hypercom, Thales, Magtek, and others.

Q:  Do you offer monthly specials?  
A: Yes we do. To be included in our specials, please click here for future offers and special pricing!

Q:  How can I place an order?  
A: There are several ways to place an order The Phoenix Group! You may call us at 866-559-7627, fax us at 636-329-1710, or directly email it to: orders@phoenixgrouppos.com.

Q:  Do you offer same day shipping? 
A: All orders ship same day if they are received at The Phoenix Group by the shipping
times below:            
Ground & 3Day select:  4:00 PM CST
Overnight & 2nd Day:   6:00 PM CST

Q: Will you download and deploy equipment for my company or customer?
A:  Yes. We can deploy, encrypt, and custom ship per your request!

Q: Who do you use to ship the equipment? 
A:  We primarily use UPS, but will also use Fed Ex upon request.  Shipping costs will be based on the weight of the equipment ordered and location of shipment.

Q: Will you ship using my UPS or FedEx account number?  
A: Yes, we will use your account numbers as requested. 

Q: Do you have a repair department? 
A: Yes, we are an authorized repair facility for Lipman, Verifone,  Hypercom, and Thales.

Q:  Do you have warranties on your equipment?  
A: Yes, all new equipment come with the manufacture’s standard warranty and all refurbished equipment come with a 1 year warranty from The Phoenix Group.

Q: Can you do encryptions?  
A:  Yes, we do provide encryptions as a service.



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